Guides, news, and insights
Everything you need to trade smarter — from beginner guides to platform updates.
Featured
How do I create an account?
Step-by-step guide to registering on Exchanger and completing your first account setup.
Alex Morgan
Nov 10, 2024
How do I place my first trade?
A complete walkthrough of buying or selling crypto on Exchanger — from finding an offer to releasing funds.
Alex Morgan
Nov 15, 2024
How does escrow work?
A deep dive into Exchanger's non-custodial escrow system and how it protects both buyers and sellers.
Mia Chen
Oct 5, 2024
What are the trading fees?
A clear breakdown of maker and taker fees, and how your trading volume affects what you pay.
Alex Morgan
Sep 1, 2024
How do I enable two-factor authentication?
Step-by-step guide to setting up 2FA with an authenticator app — the single most important security step.
Mia Chen
Aug 20, 2024
Exchanger raises $12M Series A to expand globally
We are thrilled to announce our $12M Series A round, led by top crypto-native VCs, to scale the team, compliance, and infrastructure.
Alex Morgan
Jul 15, 2024
Exchanger mobile app is now available
Trade from anywhere — the Exchanger app is now live on iOS and Android with push notifications and biometric login.
Tom Rivera
Jun 15, 2024
How do I create an account?
Step-by-step guide to registering on Exchanger and completing your first account setup.
Alex Morgan
Nov 10, 2024
How does identity verification work?
Learn about Exchanger's tiered KYC system and what documents you need at each level.
Nina Patel
Nov 12, 2024
How do I place my first trade?
A complete walkthrough of buying or selling crypto on Exchanger — from finding an offer to releasing funds.
Alex Morgan
Nov 15, 2024
What cryptocurrencies are supported?
An overview of all digital assets available for trading on Exchanger today.
Tom Rivera
Dec 1, 2024
How does escrow work?
A deep dive into Exchanger's non-custodial escrow system and how it protects both buyers and sellers.
Mia Chen
Oct 5, 2024
What happens if the seller does not respond?
What to do when you've sent payment but the seller has gone quiet — timeouts, auto-disputes, and escalation.
Alex Morgan
Oct 20, 2024
Can I cancel a trade?
Rules around trade cancellation — when it's allowed, how it affects your stats, and what to do instead.
Nina Patel
Nov 1, 2024
How do I create a buy or sell offer?
A guide to setting up your first P2P offer — pricing, limits, payment methods, and best practices.
Tom Rivera
Nov 18, 2024
What payment methods are supported?
A comprehensive overview of all payment methods available on Exchanger across different regions.
Tom Rivera
Sep 15, 2024
How long does payment transfer take?
Expected transfer times for the most common payment methods and what to do if yours is delayed.
Nina Patel
Sep 22, 2024
What about payment refunds and chargebacks?
Why chargeback-prone payment methods are risky in P2P trading and how to protect yourself.
Nina Patel
Oct 12, 2024
Can I trade in my local currency?
How to find offers in your preferred fiat currency and the full list of supported currencies.
Tom Rivera
Nov 5, 2024
What are the trading fees?
A clear breakdown of maker and taker fees, and how your trading volume affects what you pay.
Alex Morgan
Sep 1, 2024
Are there deposit or withdrawal fees?
Deposit and withdrawal fee structure — what you pay (and don't pay) when moving funds.
Mia Chen
Sep 10, 2024
What are the trading limits?
Daily and per-trade limits at each KYC tier and how to increase them.
Nina Patel
Sep 18, 2024
How are volume discounts calculated?
How your rolling 30-day volume determines your taker fee tier — with concrete examples.
Alex Morgan
Oct 1, 2024
How do I enable two-factor authentication?
Step-by-step guide to setting up 2FA with an authenticator app — the single most important security step.
Mia Chen
Aug 20, 2024
How do I reset my password?
How to recover access to your account if you've forgotten your password.
Mia Chen
Aug 25, 2024
What should I do if my account is compromised?
Immediate steps to take if you suspect unauthorised access to your Exchanger account.
Mia Chen
Sep 5, 2024
How do I close my account?
Steps to permanently delete your Exchanger account, including requirements and what cannot be undone.
Nina Patel
Sep 12, 2024
How do I open a dispute?
When and how to formally escalate a trade problem to Exchanger's moderation team.
Alex Morgan
Oct 8, 2024
What evidence should I submit in a dispute?
A guide to gathering and presenting evidence that leads to fast, fair dispute resolution.
Alex Morgan
Oct 15, 2024
How long does dispute resolution take?
Expected timelines for dispute resolution and what happens at each stage.
Nina Patel
Oct 25, 2024
Can I appeal a dispute decision?
How to submit an appeal if you disagree with the initial dispute ruling.
Alex Morgan
Nov 3, 2024
Exchanger raises $12M Series A to expand globally
We are thrilled to announce our $12M Series A round, led by top crypto-native VCs, to scale the team, compliance, and infrastructure.
Alex Morgan
Jul 15, 2024
BNB and Solana are now available for trading
Two of the most-requested assets — BNB and SOL — are now live on Exchanger with full P2P trading support.
Tom Rivera
Mar 1, 2024
Introducing the new Disputes Dashboard
We've rebuilt the dispute experience from the ground up — faster resolution, better evidence upload, and real-time status updates.
Mia Chen
Aug 1, 2024
Exchanger mobile app is now available
Trade from anywhere — the Exchanger app is now live on iOS and Android with push notifications and biometric login.
Tom Rivera
Jun 15, 2024
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