A complete walkthrough of buying or selling crypto on Exchanger — from finding an offer to releasing funds.
Alex Morgan
CEO & Co-founder
Placing your first trade on Exchanger is straightforward once you understand the basic flow. Here is a step-by-step walkthrough.
Step 1 — Browse offers. Go to the Buy or Sell page and use the filters to narrow down offers by cryptocurrency, fiat currency, payment method, and amount. Each card shows the trader's price, limits, rating, and number of completed trades.
Step 2 — Open a trade. Click "Trade" on an offer that suits you. Enter the amount you want to buy or sell (within the offer limits) and confirm.
Step 3 — Escrow locks funds. As soon as you open the trade, the seller's cryptocurrency is automatically locked in a non-custodial escrow smart contract. Neither party can access the funds until the trade is resolved.
Step 4 — Send payment. For buy trades, send the fiat payment to the seller using the payment method specified in the offer. Use the in-trade chat to share any transfer reference or receipt.
Step 5 — Mark payment as sent. Once you have sent the money, click "Mark as Paid" in the trade interface. This notifies the seller and starts their response timer.
Step 6 — Seller releases crypto. The seller verifies receipt of your payment and clicks "Release". The cryptocurrency is instantly transferred from escrow to your Exchanger wallet.
If anything goes wrong at any stage — seller is unresponsive, payment is delayed, or there is a dispute — you can open a formal dispute from inside the trade and our moderation team will step in within 24 hours.