Learn about Exchanger's tiered KYC system and what documents you need at each level.
Nina Patel
Head of Compliance
Exchanger uses a three-tier KYC (Know Your Customer) system designed to balance privacy with security and regulatory compliance.
Tier 1 — Email verification. This is completed automatically when you confirm your email address. At this tier you can trade up to $500 per day. No documents required.
Tier 2 — Identity verification. Submit a government-issued photo ID (passport, national ID card, or driving licence) along with a selfie for facial matching. Verification is processed within minutes using our automated partner. At Tier 2 your daily limit rises to $10,000.
Tier 3 — Enhanced due diligence. Required for accounts with trading volumes above $10,000 per day. This involves a short video call and proof of address. Approval is reviewed by our compliance team within 24 hours.
Your KYC documents are stored in encrypted form and never shared with other traders. Only aggregate tier information ("Tier 2 Verified") is displayed on your public profile.
If your verification is rejected, you will receive an email explaining why and what corrective action to take. Common issues include blurry photos, expired documents, or name mismatches.